This Privacy Policy describes how kwyd, LLC (“kwyd,” “we,” “us,” or “our”) collects, uses, and shares information when you use the kwyd mobile application and related services (collectively, the “Service”).
kwyd is built to be a small, private space for close friends. We try to collect as little as we need to run the Service, and we do not sell your personal information. By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
If you have questions, contact us at privacy@kwyd.co or by mail at the address in the Contact Us section below.
01Who This Policy Applies To
The Service is intended only for people 16 years of age or older. We do not knowingly collect personal information from anyone under 16. See Section 9 — Children’s and Minors’ Privacy for more.
02Information We Collect
We collect information in the following ways.
2.1 Information you provide directly
- Account information. When you create an account using Sign in with Apple, we receive a unique account identifier and, depending on your Apple settings, your name and an email address (which may be a private relay address provided by Apple). We use this to create and secure your account.
- Profile information. Your display name, username, profile photo, and bio, which you choose and which are visible to others as described below.
- Date of birth / age. We collect your date of birth to confirm that you meet our minimum age requirement and to operate age-related features. Age eligibility is verified on our servers.
- Content you create. The posts, moods, locations, messages, reactions, and other content you create or add within the Service (your “Content”).
- Your connections. Information about the friend connections you make and the requests you send or receive, which we use to operate the Service’s core social features.
- Communications. If you contact us for support, report another user, or otherwise communicate with us, we collect the information you choose to share.
2.2 Information collected automatically
- Device and app information. Basic technical information necessary to operate the Service, such as device type, operating system version, app version, and a notification token if you enable push notifications.
- Usage information. Limited information about how you interact with the Service, used to operate, secure, and improve it and to detect and prevent abuse.
- Log and diagnostic information. Information generated when the app encounters an error or behaves unexpectedly, used to diagnose and fix problems.
2.3 Location information
With your permission, the Service can access your device location so you can add locations to your posts. We request location access only after you grant the corresponding system permission, and you can change or revoke this permission at any time in your device settings. If you decline or revoke location access, you can still use the Service, but location-based features may be limited or unavailable.
2.4 Push notifications
If you enable push notifications, we use a device-specific notification token to deliver them. You consent to push notifications through your device, you can choose which categories of notifications you receive within the Service, and you can disable them at any time in the Service or in your device settings.
03How We Use Information
We use the information we collect to:
- create, operate, maintain, and secure your account and the Service;
- authenticate you and keep your account safe;
- enable the Service’s core features, including creating and sharing Content with the friends you choose;
- deliver push notifications you have enabled, and let you control them;
- provide location-based features when you grant location access;
- respond to your requests, reports, and support inquiries;
- detect, investigate, prevent, and address fraud, abuse, security incidents, violations of our Terms of Service, and other harmful, illegal, or prohibited activity;
- enforce our Terms of Service and other policies;
- understand how the Service is used so we can fix problems and improve it; and
- comply with applicable law and legal obligations, and protect the rights, safety, and property of kwyd, our users, and the public.
We do not use your private Content to serve third-party advertising, and we do not sell your personal information.
04How Information Is Shared
We share information only as described below.
4.1 With other users
The Service is social by design. The following information is visible to other users, and some of it is public-facing:
- Your display name, username, profile photo, and bio are public-facing and may be visible to other users of the Service, including people who are not your confirmed friends. Do not include sensitive personal information in these fields.
- Content you share is visible to the friends or recipients you choose to share it with, according to the Service’s features and your settings.
Please think carefully about what you choose to make visible. Information you share with others may be re-shared, copied, or stored by them outside of our control.
4.2 With service providers
We share information with trusted third parties that perform services on our behalf — for example, cloud hosting, infrastructure, security, analytics, and customer support providers. These providers are permitted to use the information only to provide services to us and are bound by obligations to protect it.
4.3 With Apple
We use Sign in with Apple for authentication and Apple’s services to deliver push notifications and distribute the app. Your use of these features is also subject to Apple’s privacy policy.
4.4 For legal, safety, and security reasons
We may disclose information if we believe in good faith that it is reasonably necessary to: (a) comply with applicable law, regulation, legal process, or a governmental request; (b) enforce our Terms of Service and other agreements; (c) detect, prevent, or address fraud, security, abuse, or technical issues; or (d) protect the rights, property, or safety of kwyd, our users, or the public, including to prevent imminent harm.
4.5 Business transfers
If kwyd is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will take reasonable steps to ensure your information remains subject to appropriate protections.
4.6 With your direction or consent
We may share information in other ways at your direction or with your consent.
05Data Retention
We retain personal information for as long as your account is active and as long as reasonably necessary to provide the Service, comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it. Some information may persist in backups for a limited period or where retention is required by law.
If you delete your account, we will delete or de-identify your personal information within a reasonable period, except where we are permitted or required to retain it.
06Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, and alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your device and account credentials secure.
07Your Choices and Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Access and portability — request a copy of the personal information we hold about you.
- Correction — request that we correct inaccurate information; you can also edit much of your profile directly in the Service.
- Deletion — request that we delete your personal information, or delete your account.
- Objection and restriction — object to or request that we limit certain processing.
- Withdraw consent — where we rely on consent (such as for location or push notifications), withdraw it at any time, without affecting prior processing.
- Non-discrimination — we will not discriminate against you for exercising your rights.
To exercise these rights, contact us at privacy@kwyd.co. We may need to verify your identity before responding. You can manage many choices directly in the Service or your device settings, including profile information, notification preferences, and location permissions.
California residents. We do not sell or “share” personal information as those terms are defined under the California Consumer Privacy Act (as amended). California residents may exercise the access, deletion, correction, and non-discrimination rights described above.
Users in other jurisdictions. If you are located in a jurisdiction with specific data protection laws, you may have additional rights under local law. Where applicable, we process personal information on the legal bases of providing the Service you request (contract), your consent, our legitimate interests in operating and securing the Service, and compliance with legal obligations.
08Third-Party Services and Links
The Service may rely on or link to third-party services (such as Apple’s services). This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their policies.
09Children’s and Minors’ Privacy
The Service is intended only for users 16 and older. We do not knowingly collect personal information from anyone under 16, and we do not direct the Service to children under 13. If we learn that we have collected personal information from someone under 16, we will take steps to delete that information and terminate the associated account. If you believe a person under 16 has provided us personal information, please contact us at privacy@kwyd.co.
10International Users
kwyd is based in the United States and the Service is operated from the United States. If you access the Service from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
11Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated policy in the Service or on our website and updating the “Last Updated” date above. Your continued use of the Service after the changes take effect means you accept the updated policy.
12Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, contact us at:
kwyd, LLC
1449 S Michigan Ave STE 13266
Chicago, IL 60605
United States
Email: privacy@kwyd.co